Customer Solutions Agent
Location
Stockport
Salary
£21420 - £22680
Job Type
Permanent
Ref
EXPIRED
Customer Service Advisor
£21,420 basic
Stockport, Manchester
Full time
Here, we are all about relationships, accelerated progression from as early as 6 months into a senior department and finishing at 1pm Monday to Friday every other week! What more could you be looking for? So, if you’re someone who enjoys starting the day early with the full afternoon ahead of you to relax, go to the gym or simply enjoy that extra bit of freedom, this would be the ideal role for you.
We are on the lookout for telephone fanatics where customer service becomes second nature. We aren’t target heavy or focussed on quantity, we expect you to deliver nothing but a high-quality customer service experience as our customers are at the heart of what we do.
A typical day within the role would be managing new and existing customer accounts via telephone and written communication methods to reach the best possible outcomes with the ability to conduct sensitive conversations with vulnerable customers who are seeking financial support.
What makes us stand out?
You can expect to be part of a fun and energised team working within a positive and bubbly atmosphere with incentivised team challenges to keep you motivated along with monthly bonus’ scheme to reflect your customer service skills.
Personality and work ethic is more important to us than industry background, so you don’t need to worry about having years’ worth of extensive customer service experience within a fancy ‘titled’ role to apply.
Whether you come from contact centres, hospitality, fitness, administration or care, your application will be welcomed by Amber Weston at Platinum Recruitment Group amber@platinumrecruits.co.uk
Your Contact Centre and Sales point of contact is:
